Advancing Broadband Availability Through Digital Literacy

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Access to high-speed Internet services – also known as broadband – has become a basic public necessity like water or electricity. Yet despite its importance, broadband in America is far from universal.  Part of the solution is improving digital literacy for all Americans so they can acquire the skills they need to connect to the Internet. However, that still leaves the competition issues I raised earlier unaddressed that will need addressing to bring down costs, provide consumers more choices and result in better service. It is my hope the competition issues will be addressed at some point in the near future by the FCC.

Now as for digital literacy as I have stated the FCC has proposed using some USF funds to foster greater broadband adoption through investment in digital literacy training. Broadband adoption is important as is broadband deployment and I am glad to see the FCC taking actions to help bridge the digital divide. It is my hope that the FCC’s rulings in broadband matters help the people that need it not cement the power of  the monopoly phone and cable companies. The status quo on broadband is unacceptable.

The future of all media lies in the Internet. Think about that for a moment. This means all information, communication, commerce and entertainment is increasingly going online. Increasingly new technologies and telecommunications services like broadband will play a greater role in our economy. With employers looking for new workers increasingly advertising job openings on the Web job seekers will need both the skills to access the Internet and a broadband connection to apply for positions and remain competitive. That is why broadband competition and digital literacy are so important.

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Advancing Broadband Availability Through Competition & Digital Literacy

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We need to decide whether like universal mail service or universal basic telephone service whether to make universal broadband a reality. That being said the decisions we make as a country will determine whether such service will remain a luxury marketed by monopoly cable and phone companies to the few who can afford their exorbitant prices and live in areas where they deploy access to broadband or like any public utility/telecommunications service be made universally available to all.

Part of the solution is improving digital literacy for all Americans so they have the skills they need to access the Internet. Already the National Telecommunications Information Administration in collaboration with the U.S. Department of Commerce has established the website digitalliteracy.gov and institutions of higher learning often conduct digital literacy workshops for their instructors so they can learn how to use new technologies in their classrooms. Digital literacy courses are often provided so students can also learn how to use new technologies.

Now as to whether the FCC has the constitutional authority to provide USF funds for digital literacy training I do believe they have authority and should use it. I encourage the FCC to vote in the affirmative on the proposal for advancing broadband availability through digital literacy training which the FCC is soliciting comments on at this time. In fact, I have provided the FCC my comments on existing digital literacy initiatives launched by educational institutions that have succeeded. Next post will cover the USF Transformation Order  in more detail along with my thoughts on other FCC proposals affecting the future of the Internet.